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Last
Update: 06/01/2023 At Getnosh we respect and protect your personal information.
We make every effort to protect data privacy and confidentiality. This
Privacy Policy describes how information about you is collected, used and
disclosed by Getnosh when you access or use the
mobile application provided by Getnosh (App). Getnosh provides a marketplace in which personal chefs,
restaurants, caterers, and other individuals can list, offer, sell and
deliver food items and meal orders to the general public, and customers can
browse and purchase Meals. This
Privacy Policy explains what Personal Data (defined below) we collect, how we
use and share that data and your choices concerning our data practices. Before
using the Service or submitting any Personal Data to Getnosh,
please review this Privacy Policy carefully and contact us legal@getnosh.org.
if you have any questions. By using the Service, you agree to the
practices described in this Privacy Policy. If you do not agree to this
Privacy Policy, please do not access the App or otherwise use the Service. Changes to this privacy policy Getnosh
reserves the right to change or modify this Privacy Policy at any time and in
our sole discretion. Your continued use of the Service after we post any
modifications to the Privacy Policy on this page will constitute your
acknowledgment of the modifications and your consent to abide and be bound by
the modified Privacy Policy. We
encourage you to review this Privacy Policy whenever you use or access the
Sites or otherwise interact with us to stay informed about our information
practices and the ways you can help protect your privacy. We
collect information that alone or in combination with other information in
our possession could be used to identify you (“Personal Data”) as follows: Personal Data You Provide We
collect Personal Data that you provide to Getnosh
by ·
(i) filling out
required and optional profile information when signing up for the Service ·
(ii) contacting us by e-mail, or ·
(iii) filling out a contact form on the
Service. The
Personal Data collected during these interactions may vary based on what you
choose to share with us, but it will generally include name, e-mail address,
telephone number, location and the financial information necessary to ensure
payments can be processed by our payment processor Stripe, Inc. (“Stripe”)
and our delivery partner DoorDash, Inc. (“DoorDash”). Accordingly, in addition to this Privacy
Policy and our Terms of Service, information related to your purchases is
also processed according to Stripe’s services agreement and privacy policy. Personal data we collect through
our social media pages We
have pages on social media sites like Instagram, Twitter, LinkedIn, and
Facebook (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you
elect to provide to us, such as your contact details. In addition, the
companies that host our Social Media Pages may
provide us with aggregate information and analytics regarding the use of our
Social Media Pages. Personal data we receive
automatically from your use of the service When
you visit, use and interact with the Service, we may receive certain
information about your visit, use or interactions. For example, we may
monitor the number of people that visit the Service, peak hours of visits,
which page(s) are visited, broad geographical information, and navigation
patterns. In particular, the following information is created and
automatically logged in our systems: ·
Usage Information:
We collect information about how you interact with our services. This
includes information such as access dates and times, app features or pages
viewed, app crashes and other system activity. ·
Transaction Information:
We collect transaction details related to your use of our services, including
the type of services you requested or provided, your order details, delivery
information, date and time the service was provided, amount charged, distance
traveled, and payment method. Additionally, if someone uses your promotion
code, we may associate your name with that person. ·
Device information:
We may collect information about the devices you use to access our services,
including the hardware models, device IP address, operating systems and
versions, software, file names, and versions, preferred languages, unique
device identifiers, advertising identifiers, serial numbers, device motion
information, and mobile network information ·
Location Information:
Depending on your app settings or device permissions, we may collect your
precise or approximate location information as determined through data such
as GPS, IP address and WiFi. ·
Communications data:
We enable users to communicate with each other through the Getnosh app. For example, we enable customers and chefs
to message each other. To provide this service, Getnosh
receives some information regarding the messages sent, including the date and
time of the message, and the content of the communications. Getnosh may also use this information for customer
support services (including to resolve disputes between users), for safety
and security purposes, to improve our products and services and for
analytics. ·
Analytics:
We use Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google Analytics uses cookies to help us analyze how users use
the Sites and enhance your experience when you use the Sites. For more
information on how Google uses this data, go to
www.google.com/policies/privacy/partners/. Online tracking and do not track
signals We
and our third-party service providers, including Facebook, may use cookies, pixels
or other tracking technologies to collect information about your browsing
activities over time and across different websites following your use of the
Sites [and use that information to send targeted advertisements Our Sites
currently does not respond to “Do Not Track” (“DNT”) signals and operates as
described in this Privacy Policy whether or not a DNT signal is received. If
we do respond to DNT signals in the future, we will update this Privacy
Policy to describe how we do so. Advertising
networks may collect Personal Data through the use of cookies. Most
advertising networks offer you a way to opt-out of targeted advertising. If
you would like to find out more information, please visit the Network
Advertising Initiative’s online resources at https://www.networkadvertising.org
and follow the opt-out instructions there. How we use
personal data Getnosh
uses the information we collect to provide, personalize, maintain and improve
our products and services. This includes using the information to: ·
To provide the Service, including the
online marketplace in which individuals can sell food items and meal orders
to customers ·
To create and update your account. ·
To verify your identity. ·
To respond to your inquiries, comments,
feedback or questions; ·
To send administrative information to
you, for example, information regarding the Service, requests for feedback,
and changes to our terms, conditions, and policies; ·
To analyze how you interact with our
Service; ·
To maintain and improve the content and
functionality of the Service; ·
To develop new products and services; ·
To prevent fraud, criminal activity, or
misuses of our Service, and to ensure the security of our IT systems,
architecture and networks; and ·
To comply with legal obligations and
legal process and to protect our rights, privacy, safety or property, and/or
that of our affiliates, you or other third parties. Aggregated
Information We may aggregate Personal Data and use the aggregated information in
an anonymized form to analyze the effectiveness of our Service, to improve
and add features to our Service, and for other similar purposes. In addition,
from time to time, we may analyze the general behavior and characteristics of
users of our Services and share aggregated and anonymized information like
general user statistics with prospective business partners. We may collect
aggregated information through the Service, through cookies, and through
other means described in this Privacy Policy. Marketing We may use your Personal Data to contact you to tell you about
products or services we believe may be of interest to you. For instance, if
you elect to provide your email or telephone number, we may use that
information to send you special offers. You may opt-out of receiving emails
by following the instructions contained in each promotional email we send
you. You can also control the marketing emails and/or text messages you
receive by updating your settings through your profile account. In addition,
if at any time you do not wish to receive future marketing communications,
you may contact us at support@eatwoodspoon.com. If you unsubscribe from our
marketing lists, you will no longer receive marketing communications but we
may still contact you regarding the management of your account, other
administrative matters, and to respond to your requests Sharing and
disclosure of personal data In certain limited circumstances set forth below we may share your
Personal Data with third parties without further notice to you unless
required by the law, as set forth below: Vendors and
Service Providers To assist us in meeting business operations needs and to perform certain
services and functions, we may share Personal Data with vendors and service
providers, including providers of hosting services, cloud services and other
information technology services providers, email communication software and
email newsletter services, advertising and marketing services, payment
processors, delivery providers, customer relationship management and customer
support services, and web analytics services. Pursuant to our instructions,
these parties will access, process or store Personal Data in the course of
performing their duties to us. We take commercially reasonable steps to
ensure our service providers adhere to the “Security Standards" we apply
to your Personal Data (as detailed below). Business
Transfers If we are involved in a merger, acquisition, financing due diligence,
reorganization, bankruptcy, receivership, sale of all or a portion of our
assets, or transition of service to another provider, your Personal Data and
other information may be shared in the diligence process with counterparties
and others assisting with the transaction and transferred to a successor or
affiliate as part of that transaction along with other assets. Legal
Requirements If required to do so by law or in the good faith belief that such
action is necessary to (i) comply with a legal
obligation, including to meet national security or law enforcement
requirements, (ii) protect and defend our rights or property, (iii) prevent
fraud, (iv) act in urgent circumstances to protect the personal safety of users
of the Services, or the public, or (v) protect against legal liability. Data retention We keep Personal Data for as long as reasonably necessary for the
purposes described in this Privacy Policy, while we have a business need to
do so, or as required by law (e.g. for tax, legal,
accounting or other purposes), whichever is the longer. Update your
information Please log in to your account or contact us at support@getnosh.org if
you need to change or correct your Personal Data. Children Our Service is not directed to children who are under the age of 13. GetNosh does not knowingly collect Personal Data from
children under the age of 13. If you have reason to believe that a child
under the age of 13 has provided Personal Data to Getnosh
through the Service please contact us legal@getnosh.org and we will endeavor
to delete that information from our databases. Links to other
websites Our Service may contain links to other websites not operated or
controlled by Getnosh, including social media services
and third-party services integrated into our service, such as payment
processors or analytics providers (“Third Party Sites”). The information that
you share with these Third Party Sites, whether
directly or indirectly through our own service, will be governed by the
specific privacy policies and terms of service of the Third Party Sites and
not by this Privacy Policy. By providing these links we do not imply that we
endorse or have reviewed these sites. Please contact these Third
Party Sites directly for information on their privacy practices and
policies. Security You use the Service at your own risk. We implement commercially
reasonable technical, administrative, and organizational measures to protect
Personal Data both online and offline from loss, misuse, and unauthorized
access, disclosure, alteration or destruction. However, no Internet or e-mail
transmission is ever fully secure or error-free. In particular, e-mail sent
to or from us may not be secure. Therefore, you should take special care in
deciding what information you send to us via the Service or e-mail. Please
keep this in mind when disclosing any Personal Data to Getnosh
via the Internet. In addition, we are not responsible for circumvention of
any privacy settings or security measures contained on the Service, or
third-party websites. Your choices In certain circumstances providing Personal Data is optional. However,
if you choose not to provide Personal Data that is needed to use some
features of our Services, you may be unable to use those features. You can
also contact us at support@getnosh.org to
ask us to update or correct your Personal Data. The Privacy Settings menu in the Getnosh app
gives users the ability to set or update their location and contacts sharing
preferences, and their preferences for receiving mobile notifications from Getnosh. Information on these settings, how to set or
change these settings, and the effect of turning off these settings are
described below. Location Information Getnosh
uses customer's device location services to make it easier to get a safe,
reliable delivery whenever you need one. Location data helps improve our
services, including dropoffs, navigation, and
customer support. You may enable/disable, or adjust, Getnosh’s
collection of customer location information at any time through the Location
and Communication menu in the Getnosh app, or via
the settings on your mobile device. If you disable the device location
services on your device, your use of the Getnosh
app will be affected. Notifications - Account and Order Updates Getnosh
provides users with order status notifications and updates related to your
account. These notifications are a necessary part of using the Getnosh app. You may enable/disable Getnosh’s
communication at any time through the Location and Communication menu in the Getnosh app. Notifications - Discounts and News You may enable Getnosh to send you “push”
notifications about discounts and news from Getnosh.
You may enable/disable these notifications at any time through the Location
and Communication menu in the Getnosh app Device permissions Most mobile platforms (iOS, Android, etc.) have defined certain types
of device data that apps cannot access without your consent. And these
platforms have different permission systems for obtaining your consent. The
iOS platform will alert you the first time the Getnosh
app wants permission to access certain types of data and will let you consent
(or not consent) to that request. Android devices will notify you of the
permissions that the Getnosh app seeks before you
first use the app, and your use of the app constitutes your consent. Contact us If you have any questions about our Privacy Policy or information
practices, please feel free to contact us at legal@Getnosh.org |